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AION 2 servers, regions & maintenance →Report a problem
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AION 2 reports in the last 24 hours
1 player reported a problem in the last 24 hours.
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What people are saying
Notes from players in the last 24 hours.
- Nothing reported here in the last 24 hours.
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Players in game
187,731
Concurrent players on Steam right now. A real outage pulls this number down within minutes, so a normal count alongside a flat report count usually means the problem is on your end.
Source: Steam GetNumberOfCurrentPlayers, cached 60s.
AION 2 error codes and crashes
Search your error code below, or browse what we've logged so far — each one links to a full page with the exact symptom, whether it's on you or the studio, and the fix steps other players say worked.
Updated November 5, 2026 · 38 error pages logged
Newest
- AION 2 "insufficient gameplay record" market listing blockadded October 18
- AION 2 "Unable to connect to login server" [C:114592]added October 17
- AION 2 "Your login session has expired" and empty accountadded October 17
Client-side
- 0xE0000012Reported
AION 2 0xE0000012 crash after the NCSoft logo (fix)
The game shows the NCSoft logo, starts the planet zoom-in cutscene, then closes itself with no error dialog. Checking the logs afterward shows exit code 0xE0000012.
- 0xE0000013Reported
AION 2 crash 0xE0000013 at the NC logo — unplug USB devices
The game closes during or right after the NC logo, before the title screen. Sometimes NCGuard shows "Error Code Error 0xE0000013 / 0x13"; often it just closes with no message.
- STEAM-ALREADY-LINKEDReported
AION 2 "Steam account is already linked with another account" (fix)
Linking your Steam account to an existing NCSoft/PURPLE account fails with "your steam account is already linked with another account". Some players then find their Early Access status, Founder's Pack or characters missing.
- UNHANDLED-EXCEPTIONReported
AION 2 "Unhandled Exception" crash: what it means (fix)
AION 2 closes with a dialog starting "Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x..." or "writing address 0x...", then a line such as "AION2.exe + 0x...", a long hash, a list of stack lines and "Crash in runnable thread" followed by a thread name (Background Worker #4, FAsyncLoadingThread and so on).
- PRESENTINTERNAL-FAILEDReported
AION 2 "PresentInternal(SyncInterval) failed" crash (fix)
After the NC logo the game goes to a black screen or closes with "LowLevelFatalError [File:...D3D12Util.cpp] [Line: 1153] PresentInternal(SyncInterval) failed at ...D3D12Viewport.cpp:642 with error DXGI_ERROR_INVALID_CALL". A variant ends "with error 80004004".
- 0xE0000027Reported
AION 2 0xE0000027: Cheat Engine & NCGuard crash fix
AION 2 launches, or runs for a few seconds past the intro, then closes with an NCGuard dialog titled "Aion2.exe - 0xE0000027".
- 0xFA000002Reported
AION 2 error 0xFA000002: NCGuard fails to start (fix)
AION 2 won't start. The NCGuard log ends with "ncg was unable to start protect.cpp @ 662" and "exit:: 0xFA000002". One Reddit poster hit it right after a game update.
- AURA-SYNCReported
AION 2 crashes at launch — try disabling ASUS AURA SYNC
AION 2 closes itself with no error message right at launch, or right after clicking/touching the screen, during the Launch Scale Test playtest.
- NTDLL-CRASHReported
AION 2 ntdll.dll crash (Event Viewer P7: 80000003)
AION 2 fails to launch and crashes pointing at ntdll.dll. Checking Windows Event Viewer for the crash shows exception parameter P7: 80000003.
- CAMERA-NOT-MOVINGReported
AION 2 Camera Stuck or Mouse Not Working: Fix
Moving the mouse no longer turns the camera. The mouse itself still works: ESC or Alt shows a normal cursor, but the camera won't turn, or turns at a very low sensitivity. Usually after opening the Steam overlay, topping up your wallet in the in-game shop or Alt-Tabbing.
- 1138-100134Confirmed
AION 2 "Failed to reset Steam account linking" 1138:100134
Launching from Steam fails with "Failed to reset Steam account linking. Please check Steam's status and restart the game.(1138:100134)" and the game doesn't start.
- DIRECTX-12Unconfirmed
AION 2 "DirectX 12 is not supported on your system"
AION 2 won't launch, or closes immediately on launch, with a message reporting that DirectX 12 isn't supported on your system.
- 0xE0000029Unconfirmed
AION 2 0xE0000029 NCGuard error at launch (what to try)
AION2.exe closes during NCGuard initialization, before the NC logo. No game error dialog; the NCGuard log ends with exit:: 0xE0000029, and some players get an NCGuard window asking them to save the code.
- 0xE0000011Unconfirmed
AION 2 crash 0xE0000011 (launching via Steam)
AION2.exe closes right after launching through Steam, with no dialog beyond the exit code 0xE0000011. The same install launched through PURPLE or the .exe directly instead throws 0xE0000013 for at least one affected player.
- DXGI-ERROR-DEVICE-REMOVEDReported
AION 2 GPU crash DXGI_ERROR_DEVICE_REMOVED mid-session
The game crashes after a while in play, with "GPU Crash dump Triggered" and "DXGI_ERROR_DEVICE_REMOVED", or "GameThread timed out waiting for RenderThread after 120.00 secs" (RenderingThread.cpp). Some players crash just by pressing Esc.
Server-side
- NO-ADVANCED-ACCESSConfirmed
AION 2 character missing or gone? "No Advanced Access" fix
The client stops at login with "You do not have Advanced Access and cannot enter. Access will be available after the official launch. The client will now close." Some players see a prompt to buy Early Access again instead, or log in to find their character gone, even though they own a Founder's Pack.
- ACCOUNT-PERMANENT-CLOSUREReported
AION 2 PURPLE "Account Action - Permanent Closure" ban (fix)
Right after submitting payment for a Founder's Pack through the PURPLE launcher, sometimes before card details even finish processing, the account is instantly banned with an "Account Action - Permanent Closure" notice and a Korean payment-decline reason code (지불거절).
- EXIT-STATUS-1Reported
AION 2 silently closes with Exit Status 1 (0x00000001)
You reach the region/server/character selection lobby fine and it stays stable indefinitely. But after picking a character and pressing Start Game, the client disappears instantly — no error message, no crash reporter window — either while the world is loading or within about 30 seconds of entering the map.
- ACCOUNT-RESTRICTEDConfirmed
AION 2 "account has been restricted" (Operational Policy)
You're kicked mid-session (often while AFK, auto-running, at a world boss or in a dungeon) and on login see that the account "has been restricted in accordance with our Operational Policy", with no reason or duration.
- ESSENCE-EXTRACTION-RESTRICTEDReported
AION 2 "Essence Extraction has been restricted" (anti-bot)
While gathering ore, plants or Odyle, the game repeats "Essence Extraction has been restricted due to repetitive behavior." and you can't gather for a while. Some players first get a CAPTCHA-style box asking them to type a code from an image.
- C-213840Reported
AION 2 error C:213840: unable to connect to game server
You are disconnected mid-session, or kicked when you teleport into a dungeon, with "Unable to connect to game server. Moving to login screen. [C:213840]". Reporters then could not rejoin any server for a while.
- FATAL-ERRORReported
AION 2 "UE-AION2 Game has crashed and will close" (fix)
A crash dialog reading "The UE-AION2 Game has crashed and will close" pops up mid-session — reported both during character creation and during normal play — sometimes followed by the screen freezing entirely.
- C-114592Reported
AION 2 "Unable to connect to login server" [C:114592]
You can't get past login: the client shows "Unable to connect to login server" with the code [C:114592], sometimes after frequent disconnects during play.
- CHAT-UNAVAILABLEConfirmed
Can't chat in AION 2? "Please Try Again Later" chat fix
You can type in the chat box normally, but pressing Enter shows "Please try again later" and your message stays in the input box, unsent. This affects every channel at once — Region, Faction, Party, Legion/Clan and Whisper — and you stop receiving messages from other players too.
- NP-1706-100104Unconfirmed
AION 2 error NP:1706:100104: region block, not your network
After the NC logo, the game stops with a connection error quoting "[NP:1706:1001004]" or "NP:1706:100104" and asks you to check your network connection (Russian client: "Проверьте состояние сетевого подключения").
- EU-HIGH-PINGReported
AION 2 high ping and lag spikes on EU servers
Ping to the EU server swings from a normal ~30ms up to 90ms and back, repeatedly, instead of holding steady — unlike other online games on the same connection, which stay flat.
- 40309-500Reported
AION 2 error 40309:500 — Cannot Register Security Settings
While trying to register security settings on a PURPLE/NCSoft account — usually while attaching a phone number — the site or client shows exactly: "A temporary error has occurred. Please try again later. (40309:500)". Retrying, refreshing and waiting do not clear it.
- DLSS-CRASHConfirmed
AION 2 DLSS disabled on RTX 5000-series laptops (official)
DLSS simply disappears from the AION 2 graphics menu on an RTX 5000-series laptop — it's not a settings glitch, and there's nothing to re-enable it from your end.
- 1092Reported
AION 2 Error 1092 — Xsolla payment declined (fix)
Buying the Founder's Pack or an in-game item through Xsolla, NCSoft's payment processor, fails with "Error 1092". Apple Pay may show "Payment via Apple Pay was declined", even when the card works everywhere else.
- LOGIN-SERVERReported
AION 2 "Unable to Connect to Login Server" error
Trying to log in shows "Unable to Connect to Login Server" (sometimes paired with a "no active connection" state) and the client never gets past it, no matter how many times you retry.
- TUTORIAL-DISCONNECTReported
AION 2 tutorial disconnects on Shift/jump (rubber-banding)
During the early tutorial, pressing anything other than the attack button — Shift (sprint) or the jump key in particular — causes rubber-banding, dropped attacks, and then a full disconnect. There is no error code, just the connection dying.
- VERIFICATION-CODE-LIMITReported
AION 2 "verification code request limit" lockout
Trying to log in or enable login security triggers "You have reached the limit of verification code requests," and you're then locked out of your account — one report describes over 10 hours locked out after what was their first login attempt of the day, and no verification code arriving by SMS for three days straight regardless of how many were requested.
- AGE-VERIFICATIONUnconfirmed
AION 2 stuck on Korean age verification (ID or selfie)
Instead of the server list, a Korean-style age-verification screen appears and asks for an ID or a selfie. Its QR code never loads, so the login can't be completed.
- NP-1706-100112Unconfirmed
AION 2 NP:1706:100112 "A network error has occurred"
During play, the game shows "A network error has occurred. Retrying. Moving to title screen. [NP:1706:100112]" and sends you back to the title screen.
- 13TH-14TH-GEN-CPU-POPUPReported
AION 2 "13/14 generation CPU" popup: buttons do nothing
On launch, a popup says you are using a 13th or 14th generation CPU and the game may crash. It has "learn more" and "continue" buttons, and neither button does anything, so the game can't be started.
- CHARACTER-CREATION-RESTRICTEDReported
AION 2 "every server is restricted": can't create a character
On the server select screen every server shows as restricted or full, you can't create a character, or "Click to Enter" does nothing after the queue.
- LOGIN-SESSION-EXPIREDUnconfirmed
AION 2 "Your login session has expired" and empty account
Mid-play, "Your login session has expired. Please log in again. The client will now close." appears. After logging back in, one player's account looked brand new: race and server selection and the user agreement again.
- INSUFFICIENT-GAMEPLAY-RECORDReported
AION 2 "insufficient gameplay record" market listing block
You try to list an item such as Odyl on the Market (Auction House) and the game says listing certain items for sale is restricted due to an insufficient gameplay record.
About AION 2's servers
Free-to-play MMORPG from NCSoft built around aerial/3D faction combat on Unreal Engine 5. Founder’s Pack Early Access opened Sep 30, 2026, with the full global release on Oct 5 (Steam app id 3393110). The single highest-potential title on the board: NCSoft is a top-tier global publisher, and MMO launches are the classic “is it down” scenario — login queues, character-creation failures, and server-full errors are near-guaranteed in the first days.
AION 2 runs on NCSoft-operated dedicated servers, not peer-to-peer or player-hosted infrastructure. NCSoft’s launch server list groups the global servers into Europe, NA East, NA West, Latin America and Asia (its earlier Steam Pre-release FAQ named North America, South America, Europe and Japan), and NCSoft says the list will keep changing as new servers open. Login goes through NCSoft’s PURPLE account system before you ever reach a game server, which is why account-level problems (phone verification, security settings) and world-server problems (queues, disconnects) show up as different symptoms even though both can look like “the game is down” from the character-select screen.
There’s no dedicated uptime or status page for AION 2 — outages and planned maintenance get announced on the AION 2 notice board at aion2.plaync.com, and its wording has been explicit that maintenance takes logins down entirely rather than just slowing them: a September 17, 2026 notice scheduled roughly 24 hours of downtime and stated “during the maintenance, the game login will be temporarily unavailable.” No recurring weekly maintenance window has been announced for after launch. The Steam news hub for app 3393110 and the official Discord and X accounts are the other channels NCSoft actually posts to; none of them is a live status page, which is the gap this tracker exists to fill.
Maintenance, queues, and real outages
Three different things get reported as "AION 2 is down," and only one of them is an outage. The chart above is the fastest way to tell them apart, once there's data on it:
A real outage
Reports spike hard within an hour, then decay as the problem is fixed. Nobody announced it in advance.
Scheduled maintenance
Reports climb steadily and stay flat for the length of the window, because everyone hits the same wall at the same time and keeps hitting it.
A login queue
Matchmaking/login reports climb while server-connection reports stay low, and a Steam player count (if shown above) holds flat instead of dropping. The servers are up and full, not down — waiting is the only fix.
Announced maintenance would show up at the studio's own status channel or the official Discord before it shows up here.
If it's only broken for you
Most "is it down" moments aren't outages. Work down this list before assuming the servers are the problem — it's ordered by how often each one turns out to be the answer, not by how easy it is.
- 01
Check the report count above first
It costs nothing and it settles the question. A flat report count means other players are getting in fine, and everything below is worth your time. A spike means it isn't you, and none of it is.
- 02
Verify the game files
In Steam: right-click AION 2 → Properties → Installed Files → Verify integrity of game files. A partial patch is the single most common cause of a game that launches and then fails to connect.
- 03
Restart the whole chain, in order
Game, then your launcher/Steam, then your router. People almost always do the first and skip the third — a stale router NAT table produces exactly the symptom people report as "servers down."
- 04
Rule out a VPN or restrictive network
A VPN fails matchmaking far more often than it fixes it, and so does a corporate or campus network that blocks the UDP ports a game server needs. If you're on a network you don't administer, that's the likely answer.
- 05
If it crashes rather than fails to connect, treat it as a crash
A game that starts and then dies, rather than never connecting, is usually a local fault — most often graphics drivers or overlay software, not the servers.
AION 2 server status: common questions
Is AION 2 down right now?
As of 19:06 UTC, 0 players have reported a problem in the last 15 minutes — counted as people, so repeat taps from one person don't inflate it. This page updates on every load.
Is AION 2 down today, or is it just me?
Compare the two signals on this page. If reports are flat and the Steam player count looks normal, thousands of people are getting in fine and the problem is at your end — work down the checklist below. If reports spike and the player count drops at the same time, it isn't you, and nothing you change locally will fix it. One weak signal can mislead; two that agree rarely do.
Is AION 2 down for maintenance?
NCSoft announces maintenance on the AION 2 notice board and in Steam news, and its notices say logins are down for the whole window. Announced so far: September 17 (roughly 24 hours from 12 PM PDT), 1.5 hours from 11 PM PDT on September 30 to fix a quest-object bottleneck (with compensation sent by in-game mail), and 8 hours from 10 PM PDT on October 4 that closed Early Access ahead of the global launch at 6 AM PDT on October 5. The first post-launch window is scheduled for October 6 at 11:30 PM PDT (October 7, 08:30 CEST): 3 hours 30 minutes, or 5 hours 30 minutes on Asia servers, and NCSoft says you'll be disconnected when it starts. A 1 hour 30 minute temporary maintenance followed on October 8 at 11:30 PM PDT (October 9, 08:30 CEST), with logins down on all services. The October 13 maintenance was scheduled from 11:30 PM PDT (October 14, 08:30 CEST) for 3 hours 30 minutes, with game login unavailable. The October 20 maintenance started at 11:30 PM PDT (October 21, 08:30 CEST) and was scheduled for 5.5 hours. A 2 hour 30 minute temporary maintenance on October 24 at 5:30 PM PDT (October 25, 02:30 CEST) moved the EU servers from CEST to CET, with compensation sent by mail. The October 27 maintenance started at 11:30 PM PDT (October 28, 07:30 CET) and was scheduled for 4 hours 30 minutes; NCSoft's notice says game login is unavailable and you're disconnected when it starts. Two 2 hour 30 minute temporary maintenances will move the North American servers to standard time: NA East on October 31 at 10:30 PM PDT (November 1, 06:30 CET) and NA West on November 1 at 1:30 AM PDT (09:30 CET), with game login unavailable during each. Its October 8 EU outage notice says the compensation (1 day of membership and 1 day of pet auto-loot on impacted servers) will be delivered during "the upcoming maintenance", with the Special Daeva Supply chest sent by mail. NCSoft says maintenance times can change. The regular windows so far have all started on a Tuesday at 11:30 PM PDT, but no fixed weekly maintenance time has been announced. Planned maintenance looks different from an outage: reports climb and stay flat for the length of the window instead of spiking and fading. Every announced window is listed on the AION 2 servers page (/aion-2/servers/).
AION 2 servers, regions and maintenance windows →Was there an AION 2 outage on October 8?
Yes, in Europe. On October 8 NCSoft posted that a cloud service outage was affecting 21 EU servers, including Nezekan, Kaisinel, Ariel, Tiamat, Zikel, Lumiel, Beritra and Fafnir, and later marked it resolved. It is sending compensation to players on the affected servers: a day of membership, a day of pet auto-loot for those who had them active, and a Special Daeva Supply chest by mail. Other regions were not listed.
Why can't I chat in AION 2 right now?
If chat shows "Please try again later" and your message won't send, it's a known issue NCSoft listed in its Advanced Access known-issues post. Its workaround is to change characters, move through a loading screen, or log back in. It affects every channel at once and isn't a setting on your side.
AION 2 chat not working: NCSoft workaround →Is there an AION 2 login queue?
Yes. AION 2 queues players when a server is full instead of refusing them. Early Access opened with queue positions in the thousands, and some servers were marked "Creation restricted". NCSoft added new servers through September 30 and October 2. Its advice is to create a character on a recommended server. Free server transfers within the same faction opened on October 14, and Early Access characters can only move between Early Access servers. NCSoft's Server Transfer Q&A says that window closes at the October 20 (PDT) / October 21 (CEST) maintenance, and launch-server transfers open after it. On October 26 NCSoft put transfers on hold while it investigated an issue, then said they would resume with Europe and that the level requirement is now 45. Its October 27 / 28 patch notes refer to "the end of the server transfer period" and remove the Server Transfer tab from the shop. Items in Server Storage don't transfer. A queue is not an outage: the servers are up and full, and restarting the client doesn't skip it.
NCSoft's server transfer notice →Why does AION 2 say "unable to connect to login server"?
Three very different things produce that message, and they have different fixes. During announced maintenance it is expected — NCSoft's own notices say logins go down for the window. On the Korean and Taiwanese client, players outside those regions report being blocked at login by IP. Everything else is local: a stale launcher cache, DNS, a firewall or antivirus, or a VPN. Be careful with the fixes you find for this one — most of the pages ranking for it are published by companies that sell gaming VPNs, and the fix they recommend is their own product.
What the Taiwan reports actually showed, and who was selling what →Why does AION 2 show error NP:1706:100104 and tell me to check my network connection?
Almost everyone reporting NP:1706:100104 on Steam Discussions plays from a country NCSoft's support FAQ lists as restricted for AION 2 (the Russian Federation, Belarus, Belgium and the Netherlands among them). From those countries no local fix applies. Elsewhere, two players cleared it by disabling IPv6.
The restricted-country list and the two local fixes →Why does AION 2 crash right after the NCSoft logo?
This is the most-reported crash from AION 2's playtest Discord — one thread alone ran past 60 replies. The game shows the NCSoft logo, starts the cutscene, then closes with no dialog and exit code 0xE0000012. The code itself is generic: it is NCGuard, the anti-cheat, terminating the process. NC's NCGuard guide says another program on your PC conflicted with it, so it's on your side, not the servers. Players most often name Corsair iCUE and Citrix, but no fix works for everyone. A related NCGuard code, 0xE0000029, carries the same NC wording and has no confirmed fix yet; it has its own page in the AION 2 error list.
What players report fixing it, and NC's ticket path →When did AION 2 Early Access start, and when did the full launch go live?
Founder's Pack Early Access opened on September 30, 2026 after two short delays (6:00 AM PDT moved to 6:30, then 7:00 AM PDT) and ran until 10 PM PDT on October 4. After an 8-hour maintenance, NCSoft confirmed the global launch went live on time at 6:00 AM PDT / 15:00 CEST on October 5, when free-to-play players joined. Expect queues and instability to peak in the first days after launch.
NCSoft's "AION 2 Will Launch On Time" notice →Why does AION 2 say "You do not have Advanced Access" when I own a Founder's Pack?
On launch day it was a lagging entitlement check that NCSoft fixed on October 1. Since then it has almost always followed account linking. Steam players have an NC account that Steam created for them, and the character and pack live on it. Linking Twitch, Google or another login to a different NC account on the website points Steam at an empty one. Nothing is deleted. NCSoft has published steps to link Steam back to the original account.
NCSoft's relink steps, and what not to try →Which AION 2 server regions are there, and how do I tell if only mine is down?
NCSoft's launch server list groups servers into Europe, NA East, NA West, Latin America and Asia (its earlier Steam FAQ named North America, South America, Europe and Japan). Each server holds only one faction, and every Elyos server is paired with an Asmodian one for cross-faction content like the Abyss; you choose Region, then Faction, then a server. NCSoft says the list and pairings will keep changing. If you cannot get in, check whether the people reporting problems here and in the official Discord are on your region before assuming a global outage.
NCSoft's server and matchmaking list →Why can't I create a character, or why does AION 2 say every server is restricted?
Launch-day players reported queues of around two hours followed by servers marked restricted for new characters. Players in the Reddit launch threads said waiting on the server select screen until the restriction lifted worked, and NCSoft has been adding servers in each region since Early Access began.
What players reported at launch, and what worked →Why does AION 2 say "Unable to connect to login server" with code C:114592?
Three players reported C:114592 at login in two Steam threads on October 15 and 16, 2026, and one who had it on September 30 said it cleared by itself within minutes. NCSoft hasn't replied and nobody has found a fix, so it looks server-side; check this page's live signals before changing anything on your PC.
C:114592 "Unable to connect to login server": what players report →Why do I get "Unable to connect to game server" error C:213840?
Players on several servers reported C:213840 on October 3 and 4, usually a disconnect to the login screen, in some cases only when entering a dungeon. NCSoft has not named a cause. It hit many people at once, so it looks server-side, but that is an inference.
What was reported, and what is still unknown →Why does AION 2 say "Essence Extraction has been restricted due to repetitive behavior"?
That is the game's anti-bot system blocking gathering for a while, sometimes right after a CAPTCHA-style code box. Players in several Steam threads and on r/Aion2 say it hit them while gathering normally. NCSoft hasn't said what triggers it or how long it lasts; one player links it to cancelling extractions over and over.
What players report, and what to avoid →AION 2 says my Steam account is already linked with another account
NCSoft acknowledged account linking issues on September 30. The usual cause players describe is that opening the game through Steam creates a temporary PLAYNC account, which blocks linking Steam to an older NCSoft/PURPLE account. Players quoted a workaround from NCSoft support, and warn that switching the Steam-created account to phone login or deleting it loses Early Access and characters.
The support workaround and the mistakes to avoid →What does "reached the limit of verification code requests" mean?
One detailed Steam Discussions report describes this message locking a player out of their account for over 10 hours with no SMS code ever arriving, despite it being their first login attempt that day. No NCSoft developer confirmed a cause in that thread, so treat it as a single, credible report rather than a documented account-security feature — check your phone's spam filter first if a code never arrives.
What one player found, and what stayed unresolved →Why does AION 2 say DirectX 12 isn't supported on my system?
AION 2's Steam store page lists DirectX 12 as both the minimum and recommended requirement, with no DirectX 11 fallback — so a GPU or driver that can't run DX12 has nothing else to fall back to. No AION 2-specific community report of this exact message was found as of this writing; the fix list is the standard response for a DX12-only Unreal Engine game rather than something NCSoft has confirmed.
What the requirement actually says, and what to check →Are AION 2 and the original AION the same game?
No. The original AION launched in 2008 and is still running today as a separate service; AION 2 is a new game built in Unreal Engine 5, set in the same world roughly 200 years later. Same publisher, same setting, different servers — an outage on one says nothing about the other. NCSoft's own FAQ confirms you don't need to have played the original to start AION 2.
Isn't AION 2 already out? I've seen people playing it
In Korea and Taiwan, yes — AION 2 launched there on November 19, 2025 on PC and mobile, and those players are long past the content the global version is about to start on. This page tracks the global PC service, which is a separate launch on separate servers: Early Access September 30, 2026 and full release October 5. The Korean and Taiwanese servers being fine tells you nothing about the global ones, and vice versa.
Does NCSoft publish an official AION 2 status page?
No — there's no dedicated status or uptime page for AION 2, which is why community trackers exist for this genre at all. The closest official channels are the AION 2 notice board on plaync.com, where maintenance and service notices are actually posted, the Steam news hub for app 3393110, the official Discord at discord.gg/aion2official, and @Aion2Official on X. All of those are announcements rather than live status.
How does this tracker know AION 2 is down?
It doesn't measure NCSoft's servers — nobody outside NCSoft can. It counts distinct players reporting a problem, the way an outage tracker for any service works, and shows the Steam concurrent player count alongside it, which falls sharply during a real outage. Two weak signals that agree are more useful than either on its own. Reports are counted per person, so repeatedly tapping the button does not move the number.
Incident history
Auto-logged from player reports over the last 30 days. An incident is a run of hours with at least six different players reporting in each, the same signal the verdict above responds to — so one frustrated player pressing a button repeatedly can never put an incident on this list.
No incidents logged in the last 30 days.