AION 2 DLSS disabled on RTX 5000-series laptops (official)
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Last checked
September 21, 2026
DLSS simply disappears from the AION 2 graphics menu on an RTX 5000-series laptop — it's not a settings glitch, and there's nothing to re-enable it from your end.
This is the one item in AION 2's whole error catalogue with a real, verified publisher notice behind it — not a Reddit theory. NCSoft posted an official notice dated 16 July 2026 confirming that DLSS 4.5 was causing the game to exit on RTX 5000-series laptops, and that DLSS was temporarily disabled on that specific hardware while a proper fix is worked out. If you're on an RTX 5000-series laptop and DLSS is missing from the menu, that's this, not a bug in your install. Be precise about what that notice does and doesn't cover, though: it confirms DLSS 4.5 game-exit crashes and the temporary disabling on RTX 5000-series laptops specifically. It is not NCSoft confirming every AION 2 DirectX crash, and it is not a promise the disabling is a permanent or current universal fix — it's a stopgap while the underlying DLSS 4.5 issue gets sorted out. A related but distinct report: on a desktop-class RTX 5070 Ti, one player hitting a LowLevelFatalError crash (not a missing-DLSS symptom) stopped it by restoring NVIDIA's recommended settings and no longer forcing a DLSS quality/performance preset override. That's a single report, not a replicated fix, but it points at the same underlying DLSS 4.5 / RTX 50-series instability rather than something unrelated.
What to try
- 01If DLSS is missing from the graphics menu on an RTX 5000-series laptop, that's expected right now — NCSoft's official 16 July 2026 notice confirms DLSS 4.5 was causing game exits on that hardware and that DLSS was temporarily disabled there while it's fixed. There's nothing to configure on your end to bring it back.Confirmed
- 02This notice does not cover every DirectX crash in AION 2, and it isn't a guarantee the temporary disabling is still in effect by the time you read this — check the linked notice for the current status rather than assuming it's permanent.Confirmed
- 03If you're instead seeing a LowLevelFatalError crash on an RTX 5070 Ti (not a missing DLSS option), try restoring NVIDIA's recommended settings and removing any forced DLSS quality/performance preset override. One player reported this stopped their crashes, but it's a single, unreplicated report.Unconfirmed
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