AION 2 Fatal Error crash ("UE-AION2 Game has crashed and will close")
A crash dialog reading "The UE-AION2 Game has crashed and will close" pops up mid-session — reported both during character creation and during normal play — sometimes followed by the screen freezing entirely.
This is a generic Unreal Engine crash-reporter dialog rather than a specific error code, so it can in principle fire for more than one underlying reason — nobody has isolated a single trigger yet. One reporter's game was stable enough on the same PC to run BG3, Wuwa and Monster Hunter at recommended settings, which points away from a hardware or general-performance cause. A NCSoft community manager collected the affected player's SteamID and confirmed the report was passed to the dev team, so this is acknowledged, not just circulating unofficially — but no fix has been confirmed yet. Two workarounds have since picked up independent corroboration on Reddit. Repairing or reinstalling the Visual C++ runtimes cleared it for three separate players, with a fourth endorsing it — and explicitly did NOT work for at least one other, so it is worth trying first but is not the answer for every case. Closing RivaTuner Statistics Server and MSI Afterburner worked for two more, which fits the pattern on this game's other crashes: overlay and monitoring software that hooks the renderer is the most common culprit.
What to try
- 01Repair or reinstall the Microsoft Visual C++ runtimes, then reboot. Three players reported this clearing the crash independently, and a fourth endorsed it. Be aware it is not universal — at least one player said updating the runtimes made no difference to their case.Reported
- 02Close RivaTuner Statistics Server and MSI Afterburner completely, not just their overlays, and relaunch. Two players reported this working. RTSS hooks the renderer whether or not its on-screen display is showing, which is why closing the overlay alone is not the same test.Reported
- 03If neither helps, note what you were doing immediately before the crash — character creation, a specific zone, a specific action. A NCSoft community manager has collected SteamIDs for this one, so specific reports go somewhere. Crashes at around the 30-second mark and crashes after an hour have both been reported, which suggests more than one underlying cause is still in play.Unconfirmed
Did this fix it for you?
Your answer helps the next player know whether these steps are worth trying first.
What people are saying
Notes from players who've hit this one — no time limit, an answer from months ago is still an answer. Say where you are and what you see on screen.
No links. Anonymous, no account. Keep it about the game.
- Nothing reported here yet.