AION 2 "verification code request limit" lockout
Trying to log in or enable login security triggers "You have reached the limit of verification code requests," and you're then locked out of your account — one report describes over 10 hours locked out after what was their first login attempt of the day, and no verification code arriving by SMS for three days straight regardless of how many were requested.
Also appears as: verification code request limit, reached the limit of verification code requests, aion 2 verification code not received, aion 2 verification code error, aion 2 verification code not working, aion 2 send verification code error, aion 2 sms error
This comes from a single Steam Discussions thread, not an official NCSoft notice, so treat it as one detailed report rather than a confirmed pattern. The original poster hit the request-limit message, then couldn't log into the PURPLE account portal at all — not just the game client — for over 10 hours, despite it being their first attempt of the day. They said it kept happening over the following days with zero codes actually arriving by SMS, which points at something wrong in NCSoft's code-delivery or lockout logic rather than at anything the player is doing repeatedly wrong. One other commenter suggested checking your spam or blocked-messages folder, since their own missing code had landed there; another raised VPN use as a possible trigger, which the original poster said didn't apply to them. No NCSoft developer or community manager replied in the thread, so there's no official explanation for what actually causes the lockout or how long it's supposed to last.
AION 2 isn't playable yet — there's no service to be down.
Is AION 2 down right now? Live reports →What to try
- 01Check your phone's spam, blocked-senders or "unknown sender" filter before requesting another code — one commenter in the source thread found their missing code had landed there instead of the normal inbox.Unconfirmed
- 02If you're connected through a VPN, try disabling it before requesting a code. One commenter raised this as a possible cause, though the original poster in the same thread said it didn't apply to their case, so it isn't a confirmed fix.Unconfirmed
- 03If you've already hit the limit message, there's no confirmed way to clear the lockout early — the one detailed report describes it lasting roughly 10 hours on its own, with the same problem recurring on subsequent days. Waiting it out is what happened in that report, not a documented fix.Unconfirmed
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