Dune: Awakening "FLS Login Failed" (Funcom Live Services)
"FLS login failed. You cannot proceed into the game because the login into Funcom Live Services failed." The game won't let you in even though the servers may be up.
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FLS is Funcom Live Services, the login backend that checks your account before you reach a server. This message means that login step failed. It can be a Funcom outage, so check the live status page first.
In the one thread we found, a Funcom staff member replied that the server "seems to be up and running fine" and suggested the player's Internet Service Provider. The poster, on Xbox, fixed it by resetting local save data. That is one report, and Funcom did not confirm a cause.
Fix it, step by step
Check the live status page for an outage first
Open the live status page and see whether other players are reporting the same thing. If reports are spiking, it is likely on Funcom's side and waiting is the only option.
Restart your console or PC and your router
Restart your console or PC and your router, then try again. A Funcom staff member told the poster the servers looked fine and pointed to their Internet Service Provider; this step is our reading of that reply, not something Funcom listed.
On Xbox, clear local save data and resync from the cloud (one report)
One Xbox player fixed it by deleting the game's local save data, restarting the console, then reloading the game and syncing cloud data. Caution: anything saved only on the console and not in the cloud may be lost, so make sure cloud sync is on and has completed before you try it. This is a single report and Funcom did not confirm it.
Sorted. Glad that worked.
Nothing worked. Here's what to do next.
You've ruled out every step on this page, which is useful. Send this to support or drop it in the community Discord so nobody makes you repeat yourself.
Hit this error? Leave a comment
Say where you are, what you see on screen, and whether any fix worked for you.
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What people are saying
Notes from players who've hit this one — no time limit, an answer from months ago is still an answer.
- Nothing reported here yet.
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