Where Winds Meet: "Failed to connect to update server" (fix)
Written by
Last checked
October 8, 2026
A "Failed to connect to update server, please check your network connection. Click OK to retry, cancel to exit game." dialog blocks the game from launching or patching, reported on both the Steam and standalone-launcher versions.
Also appears as: failed to connect to update server, failed to connect to updated servers, where winds meet update server error, can't connect to update server, que significa error failed to connect to update server, click ok to retry cancel to exit game, failed to connect to update server please check your network connection, where winds meet update available can't play
This dialog appears during the game's update check, before you reach login. It usually points at NetEase's update servers rather than your account. Steam threads cluster it around server updates in December 2025 and January 2026, with single reports again in September 2026.
Reports come from separate Steam Discussions and Reddit threads. The fixes are one-off: a PC restart, waiting 5-10 minutes, a wired-to-WiFi switch. None is confirmed by NetEase or by a second player.
No problems reported in the last 15 minutes.
Is Where Winds Meet down right now? Live reports →What to try
- 01Reported
Check the Steam news hub and X for maintenance or a patch rollout
Check the Steam news hub for app 3564740 and the official @WhereWindsMeet_ account on X for an active maintenance window or patch rollout — this message clusters around update days.
- 02Unconfirmed
Restart your PC (one report)
Restart your PC, then launch the game again. One Reddit player hit this exact dialog and posted "I restarted my pc and it works now". It is a single self-reported fix, not confirmed by NetEase.
- 03Unconfirmed
Wait 5-10 minutes, then restart the game (one report)
If the game shows "Update Available" and won't let you play, wait 5-10 minutes before restarting it. One Steam Discussions poster said it "suddenly worked" after doing that. It is a single report and may just mean the update server was busy.
- 04Unconfirmed
Set Steam to download this game's updates immediately (unverified)
A reply in the same Steam thread suggests setting Steam's update behaviour for Where Winds Meet to download updates immediately (game Properties, then Updates). Nobody reported whether this worked, so treat it as an untested suggestion.
- 05Reported
Flush your DNS and restart your router
Flush your DNS (Windows: run "ipconfig /flushdns" in Command Prompt) and restart your router, then retry.
- 06Unconfirmed
Switch between wired Ethernet and WiFi (one report)
If you're on a wired Ethernet connection, try switching to WiFi (or the reverse) — one player's game launched immediately after unplugging their Ethernet cable, though this hasn't been confirmed by other reports.
- 07Unconfirmed
Confirm the game and launcher are allowed through your firewall
Confirm Where Winds Meet and Steam (or the Epic Games Launcher) are allowed through your firewall and antivirus.
Did this fix it for you?
Your answer helps the next player know whether these steps are worth trying first.
Hit this error? Leave a comment
Say where you are, what you see on screen, and whether any fix worked for you.
No links. Anonymous, no account. Keep it about the game.
What people are saying
Notes from players who've hit this one — no time limit, an answer from months ago is still an answer.
- Nothing reported here yet.
From isthisgamedownMatched on ""
From isthisgamedownMatched on ""
From isthisgamedownMatched on ""
Other Where Winds Meet error codes
Recently added
- AION 2 "insufficient gameplay record" market listing block
- ARC Raiders error ARMR0014 on Storms and Night Raids
- Enshrouded server exits 0xC0000135 on Windows Server Core (fix)
- Gears of War: E-Day stuck on "Fetching Data" (fix)
- Gears of War: E-Day lucas-gnasher: reward expired
- Gears of War: E-Day reaver-tyrus: can't queue ranked
- Valheim server "App 896660 state is 0x6" after update (fix)
- Valheim Unity crash error (0xc0000005): what to try