Where Winds Meet: "Can't connect to the server" (fix)
Written by
Last checked
September 23, 2026
Login fails with a "can't connect to the server" message, sometimes even after a full reinstall, and often clusters right after a patch or during an announced maintenance window.
Also appears as: can't connect to the server, cant connect to server, where winds meet connection to server failed, wont connect to servers, no puedo conectar al servidor
A Steam Discussions thread asking "is anyone else having issues logging in? it keeps telling me it cant connect to the server i deleted and reinstalled and still the same" drew 20 replies, several of which pinned the cause on scheduled maintenance rather than a broken install — one reply said "Servers will be down for another hour," another gave a specific end time ("maintenance should be done at 10:00am (UTC+8) on Jan 9th"). That timing lines up with NetEase's own posted maintenance pattern (see this game's status page): reinstalling didn't help any of the affected players because the block was on NetEase's side, not theirs.
No problems reported in the last 15 minutes.
Is Where Winds Meet down right now? Live reports →What to try
- 01Reported
Check the Steam news hub and X for a posted maintenance window
Check the Steam news hub for app 3564740 and NetEase's official @WhereWindsMeet_ account on X first — this exact message has repeatedly matched a maintenance window NetEase had already posted, and reinstalling did not fix it for those players.
- 02Reported
Restart your router and check other online services work
If no maintenance is posted, restart your router and confirm other online games or services work normally on the same connection.
- 03Unconfirmed
Verify game files and check antivirus or firewall blocking
If it persists outside any announced window, verify game files through Steam's Properties menu and check that antivirus or a firewall isn't blocking the game.
Did this fix it for you?
Your answer helps the next player know whether these steps are worth trying first.
Hit this error? Leave a comment
Say where you are, what you see on screen, and whether any fix worked for you.
No links. Anonymous, no account. Keep it about the game.
What people are saying
Notes from players who've hit this one — no time limit, an answer from months ago is still an answer.
- Nothing reported here yet.
From isthisgamedownMatched on ""
From isthisgamedownMatched on ""
From isthisgamedownMatched on ""
Other Where Winds Meet error codes
Recently added
- AION 2 "insufficient gameplay record" market listing block
- ARC Raiders error ARMR0014 on Storms and Night Raids
- Enshrouded server exits 0xC0000135 on Windows Server Core (fix)
- Gears of War: E-Day stuck on "Fetching Data" (fix)
- Gears of War: E-Day lucas-gnasher: reward expired
- Gears of War: E-Day reaver-tyrus: can't queue ranked
- Valheim server "App 896660 state is 0x6" after update (fix)
- Valheim Unity crash error (0xc0000005): what to try