Gray Zone Warfare "PresentInternal failed" D3D12 crash
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Last checked
October 1, 2026
The game crashes every 5–10 minutes, sometimes opening the Unreal crash reporter, with "PresentInternal(SyncInterval) failed with error 80004004" in the log, and lines mentioning "slDLSSGGetState" and "Invalid backbuffer resource extent (0 x 0)".
Also appears as: presentinternal(syncinterval) failed, presentinternal failed with error 80004004, 80004004, sldlssggetstate must be synchronized with the present thread, invalid backbuffer resource extent, gray zone warfare d3d12 crash, gray zone warfare crashing every few minutes
DirectX 12 failed to put a frame on screen. In the one report we found, on the game's subreddit in July 2026, the log pointed at NVIDIA DLSS Frame Generation ("slDLSSGGetState must be synchronized with the present thread"), after seven hours of playing without problems.
There's no confirmed fix yet; this page will be updated. Replies only suggested general GPU fixes, and nobody confirmed one worked.
Fix it, step by step
- NoteUnconfirmed
The only report we found had no confirmed fix.
Turn off DLSS Frame Generation and test (untested)
The crash log named DLSS Frame Generation, so turning it off in the graphics settings is the obvious test. Nobody has reported trying it yet.
Work through MADFINGER's GPU crash checklist
Verify game files, set Hardware-accelerated GPU scheduling On (it should be On with DLSS, per MADFINGER), and clean-reinstall the driver with DDU. The full list is on our "GPU Crash dump Triggered" page.
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What people are saying
Notes from players who've hit this one — no time limit, an answer from months ago is still an answer.
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