Dune: Awakening error Q62: Login Failed, Network (fix)
Written by
Last checked
October 13, 2026
Logging in to Dune: Awakening fails with error "Q62" ("Login Failed Due to Network Issues").
Also appears as: dune awakening error Q62, Q62, Login Failed Due to Network Issues, dune awakening login failed network issues, dune awakening cFosSpeed, dune awakening can't log in network
Q62 is Funcom's "Login Failed Due to Network Issues" error. Funcom's pinned Steam thread on connection error codes says it indicates "a failure to log in, often caused by network-related conflicts on your system." That makes it a local network problem rather than a Funcom outage.
Funcom's first advice is to disable or uninstall packet-shaping software such as cFosSpeed, which may come pre-installed on some motherboards. It also says to update your network drivers. If that fails, it asks you to contact support with your logs.
Fix it, step by step
Disable or uninstall packet-shaping software such as cFosSpeed
Disable or uninstall any packet-shaping software (for example cFosSpeed), which may come pre-installed on certain motherboards. This is the first fix Funcom lists for Q62.
Update your network drivers
Make sure your network drivers are up to date. Funcom says you can update them through Windows Device Manager or download the latest ones from your motherboard manufacturer's support page.
- NoteConfirmed
If Q62 continues, contact Funcom support through its Helpshift page and include your logs, found in
C:\Users\[YourUsername]\AppData\Local\DuneSandbox\Saved\Logs. The log folder path is the one Funcom gives for P64 in the same thread.
Sorted. Glad that worked.
Nothing worked. Here's what to do next.
You've ruled out every step on this page, which is useful. Send this to support or drop it in the community Discord so nobody makes you repeat yourself.
Hit this error? Leave a comment
Say where you are, what you see on screen, and whether any fix worked for you.
No links. Anonymous, no account. Keep it about the game.
What people are saying
Notes from players who've hit this one — no time limit, an answer from months ago is still an answer.
- Nothing reported here yet.
From isthisgamedownMatched on ""
From isthisgamedownMatched on ""
From isthisgamedownMatched on ""
Other Dune: Awakening error codes
Recently added
- AION 2 "insufficient gameplay record" market listing block
- ARC Raiders error ARMR0014 on Storms and Night Raids
- Enshrouded server exits 0xC0000135 on Windows Server Core (fix)
- Gears of War: E-Day stuck on "Fetching Data" (fix)
- Gears of War: E-Day lucas-gnasher: reward expired
- Gears of War: E-Day reaver-tyrus: can't queue ranked
- Valheim server "App 896660 state is 0x6" after update (fix)
- Valheim Unity crash error (0xc0000005): what to try