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Arkheron "Connection Error - Problem Communicating" (fix)

Arkheron server status →

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IsThisGameDown

Last checked

September 23, 2026

Arkheron Steam Discussions — dev thread with Bonfire Studios ↗

During queue or match loading, Arkheron shows "Connection Error - Problem Communicating with the server. Please restart the client and you should be prompted to rejoin the match" — and restarting the client doesn't clear it.

Also appears as: connection error problem communicating with the server, arkheron connection error, please restart the client and you should be prompted to rejoin the match, arkheron disconnected during queue

A Bonfire Studios developer (Steam-tagged staff, posting as "deolis") worked through this report directly with the affected player and identified VPN use as the trigger — the disconnects only happened while the player was connected through a VPN, and stopped once it was turned off. Bonfire also said they "made some tweaks to our game servers that could help the VPN situation," but a follow-up report in the same thread showed the issue could still recur over VPN afterward, so it isn't guaranteed fixed for every VPN setup.

What to try

  1. 01

    Disable any VPN and retry

    Disable any VPN and retry. This is the specific cause a Bonfire developer identified for this report, and turning the VPN off resolved it for that player.

    Reported
  2. 02

    Using a VPN you need: no confirmed fix yet

    If you need the VPN and still hit this after Bonfire's server-side tweaks, there's no fully confirmed fix yet — Bonfire said they were still "investigating" a recurrence over VPN as of their last reply.

    Unconfirmed
  3. 03

    Not on a VPN: report it with your region and connection type

    If you're not using a VPN at all, report it in Steam Discussions or the official Discord with your region and connection type — this specific error had only been traced to VPN use as of this page's last check.

    Reported

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What people are saying

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  • Nothing reported here yet.
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