Is This Game Down
This one's theirsReported

Once Human "Server Request Timeout": maintenance or you?

Trying to log into a server, or reconnect mid-session, returns a "Server Request Timeout" message instead of loading the character in.

Also appears as: server request timeout, once human server request timeout, server request timeout once human, request timeout error once human, server request timeout warning

Check whether Once Human maintenance is live first. Several of the Steam threads about this message coincide with scheduled maintenance, and the login simply fails until the servers reopen.

The message means your client sent a request to a server and got no response. It appears in at least eight Steam Discussions threads between August 2024 and September 2025, and no official post names a cause. The one thread we found without maintenance replies has no confirmed fix. We label it them because it is the servers not answering.

Operational

No problems reported in the last 15 minutes.

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What to try

  1. 01

    Check for an active maintenance window on your region

    Before troubleshooting locally, check whether maintenance is live: look at @OnceHuman_ on X, oncehuman.game/news and the Steam news hub for app 2139460. Updates usually start maintenance at 23:00 UTC (3:00 PM Pacific since the November clock change, per the official 3.1.2 announcement). Four of the five timeout threads we re-read in October 2026 (including the source thread) have replies saying it was maintenance, and several describe it clearing once the servers reopened.

    Reported
  2. 02

    Restart your router and disable VPN or firewall, then retry

    Restart your router and temporarily disable any VPN or third-party firewall, then retry โ€” a step several players report trying, though results are mixed.

    Unconfirmed
  3. 03

    Switch to a different, less-loaded server in the same region

    If it's isolated to one specific server after a long absence, some players report success switching to a different, less-loaded server in the same region instead of repeatedly retrying the same one.

    Unconfirmed

Did this fix it for you?

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What people are saying

Notes from players who've hit this one โ€” no time limit, an answer from months ago is still an answer.

  • Nothing reported here yet.