Dune: Awakening error R62: stuck in logoff grace
You get kicked from the server, then can't log back in — the game shows a "R62" error saying your character is still in a "log off grace period" and to wait, sometimes for hours.
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R62 shows up when the server hasn't finished registering your character as logged out after a disconnect — often after being kicked mid-activity — and then refuses a new login until that grace-period state clears. A Steam Discussions thread on this exact error drew 59 comments, with multiple players confirming the identical symptom and reporting it lasting anywhere from a few hours to much longer with no consistent fix; the workarounds below have worked for some players but not reliably.
No problems reported in the last 15 minutes.
Is Dune: Awakening down right now? Live reports →What to try
- 01Try joining a different sub-server/world as a guest, then use the "Return to your home world" option from the Escape menu — several players report this clears the stuck state faster than waiting it out.Reported
- 02If that doesn't work, waiting it out is the only other reported route — players describe the grace period eventually clearing on its own, with no consistent timeframe.Unconfirmed
- 03If it's been several hours with no change, submit a support ticket via Helpshift with your character name and approximate time you were kicked.Reported
Did this fix it for you?
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What people are saying
Notes from players who've hit this one — no time limit, an answer from months ago is still an answer. Say where you are and what you see on screen.
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- Nothing reported here yet.