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Swordeye "failed to connect to servers" on launch (fix)

Swordeye server status →Swordeye servers →

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IsThisGameDown

Last checked

September 23, 2026

Swordeye Steam Discussions — dev reply from ALX Theory ↗

The game loads to the main menu but won't let you into the tower — no clear error dialog, just a vague message about not being able to connect to the servers, or the "Climb" option doing nothing when clicked.

Also appears as: swordeye failed to connect to servers, swordeye unable to connect to servers, swordeye can't connect to servers, swordeye servers down, swordeye climb button does nothing, swordeye stuck at main menu

This has shown up during Swordeye's PC playtests even while the tower servers were confirmed up and other players were online at the same time — it isn't the same thing as an actual outage. Developer castavernas (ALX Theory LLC, posting on Steam Discussions) traced one report to the game failing to fetch either your inventory or the server list from Steam on launch, and said it's likely either a brief network hiccup between your PC and Steam, or between Steam and the game's backend, rather than a crash in the game itself. In the one confirmed case, simply relaunching the game the next day cleared it without any other change.

Not launched yet

Swordeye isn't playable yet — there's no service to be down.

Is Swordeye down right now? Live reports →

What to try

  1. 01

    Check the Steam news hub and Discord for an active playtest window

    Check the Steam news hub for Swordeye (app 2321890) and the official Discord's announcements channel first — if a playtest window has ended or hasn't started yet, the tower servers are simply offline between tests, which looks identical to a connection failure.

    Reported
  2. 02

    Fully close and relaunch the game (fixed it in one report)

    Fully close and relaunch the game. In the one reported case that generated this page, the error appeared once on first load and was gone on a later relaunch with no other changes made.

    Reported
  3. 03

    Report it in Discord's #bug-reports or Steam Discussions with your region

    If it persists across relaunches while the servers are confirmed online, report it in the official Discord's #bug-reports channel (@ Tarath/Pattern) or the Steam Discussions bug-report thread with your region and what happened when you tried the red portal — the developer actively triages reports there.

    Reported

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What people are saying

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