Is This Game Down
Browse games
This one's theirsConfirmed

RuneScape: Dragonwilds crossplay not working or unavailable

RuneScape: Dragonwilds server status →RuneScape: Dragonwilds servers →

Written by

IsThisGameDown

Last checked

September 25, 2026

Jagex — Dragonwilds 1.0.0.4 and 1.0.0.5 patch notes ↗

The crossplay tick-box won't let you enable it, crossplay worlds don't show up, or joining across platforms fails with "error cannot use cross-network features with current account privacy settings."

Also appears as: dragonwilds crossplay not working, dragonwilds crossplay unavailable, dragonwilds cant enable crossplay, error cannot use cross-network features with current account privacy settings, dragonwilds cross-network error, dragonwilds switch 2 crossplay, dragonwilds crossplay checkbox greyed out

Usually this is on Jagex's side, and it follows a predictable pattern: every hotfix needs approval on each console platform, so crossplay drops until everyone's on the same build. Jagex's 1.0.0.4 and 1.0.0.5 patch notes confirm this for Nintendo Switch 2 and Jagex Launcher, including a note that verification "will take several days" and a September 25 update putting the Switch 2 patch about 45-60 minutes behind the others.

A second, unconfirmed cause is player-reported only: several Steam Discussions posters found crossplay blocked until they fixed their Windows clock or time zone, and one said the same wrong clock also triggered a Cloudflare block on Jagex's website. Jagex hasn't documented this. For a "mismatched build" message on a world you can see, that's a separate page.

Operational

No problems reported in the last 15 minutes.

Is RuneScape: Dragonwilds down right now? Live reports →

What to try

  1. 01

    Wait for every platform to finish processing the patch

    If crossplay stopped right after a patch, wait for every platform to finish processing it and update everyone to the same version. Jagex confirmed Switch 2 and Jagex Launcher crossplay goes offline until each platform approves a hotfix.

    Confirmed
  2. 02

    Check Jagex's news feed and @RSDragonwilds for patch status

    Check Jagex's news feed and @RSDragonwilds on X for a note that a platform's patch is live before troubleshooting further; Jagex has posted Switch 2 timings there after recent hotfixes.

    Confirmed
  3. 03

    Check your Windows clock, date and time zone are correct

    On PC, make sure your Windows clock, date and time zone are correct and set to update automatically. Three separate players reported the crossplay tick-box or the cross-network privacy error clearing once they fixed it. Jagex hasn't confirmed this.

    Reported
  4. 04

    Try separate networks if you and a friend can't connect (one report)

    If you and a friend on the same home network keep failing to connect to each other, one player reported it worked once they were on different networks. A single report, not a general fix.

    Unconfirmed
  5. 05

    On Xbox, set community creations privacy to Everyone

    On Xbox, check the "You can see and upload community creations" privacy setting is set to Everyone. Jagex lists it as a blocker for online play — see the Xbox online play page.

    Confirmed

Did this fix it for you?

Your answer helps the next player know whether these steps are worth trying first.

Hit this error? Leave a comment

Say where you are, what you see on screen, and whether any fix worked for you.

No links. Anonymous, no account. Keep it about the game.

What people are saying

Notes from players who've hit this one — no time limit, an answer from months ago is still an answer.

  • Nothing reported here yet.
DEDICATED-SERVER-CRASH →

Other RuneScape: Dragonwilds error codes

Recently added