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RuneScape 3: "Malformed login packet" (fix)

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IsThisGameDown

Last checked

September 25, 2026

Logging in fails with "Malformed login packet".

Also appears as: Malformed login packet, runescape malformed login packet, malformed login packet runescape fix, runescape login packet error, runescape cant login after browser update

Jagex's support article says that if you have recently updated your web browser, RuneScape may still be trying to use your previous version of it. The fix it gives is to go to your device's settings and reset your default browser, and it lists Google Chrome, Microsoft Edge and Firefox. The article is tagged for both RuneScape and Old School RuneScape and says nothing about servers.

What to try

  1. 01Go to your device's settings and reset your default browser, whether it is Google Chrome, Microsoft Edge or Firefox. Jagex says RuneScape may still be using your previous browser version after an update.Confirmed

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