RuneScape 3 crash: "Error Code c0000409"
The RuneScape client crashes and shows "Error Code c0000409".
Also appears as: Error Code c0000409, runescape error code c0000409, runescape c0000409, runescape crash c0000409, runescape client crashes
Jagex's support article for this code is short. It gives two things to try: avoid busy areas, and make sure your graphics drivers are up to date. It does not explain what the code means beyond that. The article is tagged for both RuneScape and Old School RuneScape. Jagex's separate Game crashes article lists broader fixes if the crashes continue.
Fix it, step by step
Update your graphics drivers
Update your graphics drivers. Jagex's article for this code tells you to make sure they are up to date.
Avoid busy areas in the game
Avoid busy areas in the game. Jagex gives this as the other fix, and does not say why.
Work through Jagex's Game crashes article if it keeps crashing
If it keeps crashing, work through Jagex's Game crashes article: check your device meets the minimum specifications, restart your device, reinstall the game, clear your cache, run a virus scan and try a different Windows user account.
Sorted. Glad that worked.
Nothing worked. Here's what to do next.
You've ruled out every step on this page, which is useful. Send this to support or drop it in the community Discord so nobody makes you repeat yourself.
Hit this error? Leave a comment
Say where you are, what you see on screen, and whether any fix worked for you.
No links. Anonymous, no account. Keep it about the game.
What people are saying
Notes from players who've hit this one — no time limit, an answer from months ago is still an answer.
- Nothing reported here yet.
From isthisgamedownMatched on ""
From isthisgamedownMatched on ""
From isthisgamedownMatched on ""
Other RuneScape 3 error codes
Recently added
- AION 2 "insufficient gameplay record" market listing block
- ARC Raiders error ARMR0014 on Storms and Night Raids
- Enshrouded server exits 0xC0000135 on Windows Server Core (fix)
- Gears of War: E-Day stuck on "Fetching Data" (fix)
- Gears of War: E-Day lucas-gnasher: reward expired
- Gears of War: E-Day reaver-tyrus: can't queue ranked
- Valheim server "App 896660 state is 0x6" after update (fix)
- Valheim Unity crash error (0xc0000005): what to try