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ARC Raiders error ART00004: network timeout (fix)

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IsThisGameDown

Last checked

September 23, 2026

ARC Raiders Steam Discussions ↗

A "NETWORK TIMEOUT, Retrieving Data From Backend Services Timeout" dialog with the code ART00004 interrupts play, often after a few raids in a row rather than on first launch.

Also appears as: art00004, arc raiders error art00004, network timeout retrieving data from backend services timeout, arc raiders network timeout

ART00004 means your client asked Embark's backend services for data and didn't get a response in time — the literal in-game dialog text, quoted directly in a Steam Discussions report, is "NETWORK TIMEOUT, Retrieving Data From Backend Services Timeout." Multiple players on that thread describe the same pattern: normal internet works fine, verifying files and switching between wired and Wi-Fi doesn't help, but tethering to a phone hotspot instead of a home connection resolves it for at least one reporter — which points at something in the specific network path to Embark's servers rather than a general connectivity problem or a client-side file issue. No developer response or confirmed fix has surfaced yet.

Operational

No problems reported in the last 15 minutes.

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What to try

  1. 01

    Try tethering to a phone hotspot instead of your ISP

    If you have a phone with a data plan, try tethering as a hotspot instead of your normal connection — one Steam Discussions reporter found this worked when their regular ISP connection didn't, suggesting a routing issue rather than a broad outage.

    Unconfirmed
  2. 02

    Fully close and relaunch the game, not just the title screen

    Fully close and relaunch the game rather than returning to the title screen — a full restart re-establishes the backend connection more reliably than reloading in place, per other players' reports on similar backend-timeout codes.

    Unconfirmed
  3. 03

    Switch your DNS to Google or Cloudflare

    Try switching your DNS to 8.8.8.8/8.8.4.4 (Google) or 1.1.1.1 (Cloudflare) to rule out ISP DNS routing to Embark's servers.

    Unconfirmed

Did this fix it for you?

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What people are saying

Notes from players who've hit this one — no time limit, an answer from months ago is still an answer.

  • Nothing reported here yet.
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